Phone.com Review

Plan		Office 300
Free Trial		30 days
Monthly Fee		$14.88
Activation Fee		None
Included Minutes		300
Overage Rate		4.9¢;
866, 877, 888 Number		Included
800 Number		$12/onetime
Vanity Number		$25/onetime
Port Numbers?		Yes, Free
Keep Your Number?		Yes
Fax Compatibility		Yes
Voicemail		Yes
Phone System Features		Yes

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Plan Reviewed: Virtual Office 300

Pros

• Well above our market standard for included minutes
• Lowest price per minute cost in this price range
• Large phone system functionality
• Strong Auto Attendant program
• 30 day free trial
• Free to port (transfer) your phone number

Cons

• It is not obvious during the signup process that you will be receiving a 30 day free trial

Conclusion
Phone.com is a great value for someone who wants a toll free number with inexpensive included minutes plans, good customer service, and lots of expansion and feature options.

Phone.com's service is priced right at our market standard and has no activation fee. The Virtual Office 300 package includes 300 minutes, which is well above average, and they only charge 4.9¢; per overage minute. As with many providers in the $10-$15/month price range an 866, 877 or 888 number can be obtained at no extra cost. If, however, you would like an 800 number there is a $12, one time fee, which is actually just better than the market standard. Complete Phone.com Review

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RingCentral Review

Plan		Pro
Free Trial		30 days, but
Monthly Fee		$14.99
Activation Fee		None
Included Minutes		100
Overage Rate		6.7¢
866, 877, 888 Number		Included
800 Number		$15/one-time
Vanity Number		$30/one-time
Port Numbers?		Yes, Free
Keep Your Number?		Yes
Fax Compatibility		Yes
Voicemail		Yes
Phone System Features		Yes

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Plan Reviewed: Professional

Pros

• 888, 877 or 866 toll free number included at no extra cost
• Port your old toll free number to their service at no added cost
• Large phone system functionality

Cons

• High overage rates
• Low amount of included minutes

Conclusion
RingCentral's Professional plan gives you all of the features and benefits you would expect from a large PBX phone system for a low annual price. One downside is that the 6.7¢; per overage minute charge is one of the highest in this market price range. Also, by only including 100 minutes in the package they have placed themselves on the lower end of this category when compared to the market standard of close to 150 minutes. The $15 fee for an 800 toll free number and the $30 one time charge for a customized vanity number are both priced right at our market standard. RingCentral's Professional package does however include the option for a toll free 888, 877, or 866 number. Complete RingCentral Review

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My1Voice Review

Plan		Most Popular
Free Trial		30 days
Monthly Fee		$10.00
Activation Fee		None
Included Minutes		150
Overage Rate		5¢
866, 877, 888 Number		Included
800 Number		No
Vanity Number		$20/one-time
Port Numbers?		Yes, Free
Keep Your Number?		Yes
Fax Compatibility		No
Voicemail		Yes
Phone System Features		Yes

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Plan Reviewed: Most Popular

Pros

• No annual contract required
• Low overage rate
• Free vanity number

Cons

• Low included minutes
• 800 numbers are not available
• Limited phone system functionality

Conclusion
My1Voice's Most Popular plan is good for people who need a toll free number, don't want to commit to a long term contract, but want inexpensive monthly fees. My1Voice Most Popular's primary drawback is that it doesn't include as many phone system features as its competitors. Complete My1Voice Review

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Halloo Review

Plan		M-100
Free Trial		No, but
Monthly Fee		$9.95
Activation Fee		None
Included Minutes		100
Overage Rate		6.9¢
866, 877, 888 Number		Included
800 Number		Included
Vanity Number		$30/one-time
Port Numbers?		Yes, Free
Keep Your Number?		Yes
Fax Compatibility		Yes, but
Voicemail		Yes
Phone System Features		No

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Plan Reviewed: M-100

Pros

• Two low priced options to obtain a toll free number
• Ability to receive an 800 toll free number at no extra cost
• Port your number to Halloo's services for free

Cons

• High overage rates
• Only 1 extension included
• No auto attendant

Conclusion
This is the best option if you don't plan on using a lot of minutes per month, and you're simply looking for the lowest monthly fee for an 800 number.

Halloo offers two low cost options to obtain a toll free number. The first option, called the "Solo Starter," is priced at $1.95 per month but includes no minutes. Each minute of use with this package is priced at 9.9¢;/minute so if you receive more than 81 minutes of calls than you are better off with the Solo M-100 package that includes 100 minutes for $9.95 per month with an overage rate of 6.9¢;/minute. Complete Halloo Review

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800 PBX Review

Plan		Bronze
Free Trial		15 days, but
Monthly Fee		$9.99
Activation Fee		None
Included Minutes		300
Overage Rate		6.7¢
866, 877, 888 Number		No
800 Number		Included
Vanity Number		$30/one-time
Port Numbers?		$30/one-time
Keep Your Number?		No
Fax Compatibility		Yes
Voicemail		Yes
Phone System Features		Yes

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Plan Reviewed: Bronze

Pros

• 800 numbers at no extra cost
• Advanced phone system functionality

Cons

• $30 set up fee for a vanity number
• $30 fee to port your existing number over to 800PBX's service

Conclusion

The Bronze package from 800PBX is priced at the market standard and includes an interesting mix of features. Priced at $9.99 you receive 300 minutes per month, which is well above average compared with most packages in the $10 per month price range. Many toll free providers charge an additional set up fee for an 800 number as opposed to an 866, 877 or 888 number, but 800PBX includes a 1-800 toll free number at no extra cost. Complete 800PBX Review

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Grasshopper (GotVmail) Review

Plan		Start
Free Trial		No, but
Monthly Fee		$9.95
Activation Fee		25.00
Included Minutes		100
Overage Rate		6¢''
866, 877, 888 Number		Included
800 Number		$15/one-time
Vanity Number		$30/one-time
Port Numbers?		$30/one-time
Keep Your Number?		Yes
Fax Compatibility		Yes
Voicemail		Yes
Phone System Features		Yes

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Plan Reviewed: Start

Pros

• Low monthly rate
• Unlimited extensions
• Internet fax
• Conference calling
• Call screening

Cons

• $25.00 activation fee
• $15 fee for an 800 number
• High overage rate

Conclusion
Grasshopper's (GotVmail's) Start plan is a low cost toll free option that gives you a full range of features. The Start plan has a low monthly fee but there are a few charges that make it a bit more expensive than other PBX plans. You will have to pay a $25 activation fee when you sign up for the Start plan. In addition, you will have to pay an additional $15 set up fee for an 800 number. Local numbers, 866, 877, and 888 toll free numbers are included and should be free as it is rare that a PBX service provider will charge for these types of numbers. Complete Grasshopper (GotVmail) Review

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AT&T Review

Plan		All in One
Free Trial		No
Monthly Fee		$23.00
Activation Fee		None
Included Minutes		254
Overage Rate		5.9¢
866, 877, 888 Number		Included
800 Number		Only if Available
Vanity Number		Only if Available
Port Numbers?		Yes
Keep Your Number?		Yes
Fax Compatibility		No
Voicemail		No
Phone System Features		No

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Plan Reviewed: All in One

Pros

• Reliable customer service

Cons

• $23 effective monthly rate
• Low amount of included minutes
• No phone system features
• Requires an existing account with a land line and all the associated fees

Conclusion
In order to get a toll free number from AT&T you must have or be willing to set up a local phone line with AT&T. With the AT&T All In One package, your effective monthly rate for toll free service with AT&T is $23 per month in addition to any fees associated with your local phone line. You will be charged an $8 per month service fee and a minimum use fee of $15 per month. You will be charged 5.9¢;/minute for calls received through your toll free number, which will first be applied to your $15 monthly minimum, after which time you will incur additional charges. At 5.9¢;/minute, you will receive 254 minutes of use before you will incur such additional fees. Complete AT&T Review

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Qwest Review

Plan		Basic 3 Features Pkg
Free Trial		No
Monthly Fee		$5.00
Activation Fee		None
Included Minutes		0
Overage Rate		5¢
866, 877, 888 Number		Included
800 Number		No
Vanity Number		$250/one-time
Port Numbers?		Yes
Keep Your Number?		Yes
Fax Compatibility		No
Voicemail		Yes, but
Phone System Features		No

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Plan Reviewed: Basic 3 Features Package

Pros

• Friendly customer service
• Ability to personalize the last 4 digits of your toll free number at no extra cost

Cons

• Requires an account with a hard line
• Only comes with 3 features
• No included minutes
• 800 numbers are not available
• High cost for a true vanity number
• No phone system functionality

Conclusion
In order to get a toll free number from Qwest you must have or be willing to set up a local phone line with Qwest and pay all of the fees associated with that line. You can obtain a toll free number through Qwest with their "Basic 3 Features" package, which is available to small businesses through phone customer service. The "Basic 3 Features" package allows you to select three features (ie toll free number, voicemail, caller ID). In addition to the fees associated with the "Basic 3 Features" package, there is a $5 charge per month for a toll free number and a 5¢;/minute charge on all calls received through the toll free line. Complete Qwest Review

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Verizon Review

Plan		Firm Rate Adv.
Free Trial		No
Monthly Fee		$27
Activation Fee		None
Included Minutes		156
Overage Rate		6.4¢
866, 877, 888 Number		Included
800 Number		No
Vanity Number		No
Port Numbers?		Yes
Keep Your Number?		Yes
Fax Compatibility		No
Voicemail		No
Phone System Features		No

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Plan Reviewed: Firm Rate Adv.

Pros

• Port your number for free
• 888, 877, or 866 toll free number included at no extra cost

Cons

• Requires an account with a local number and associated fees
• High minimum cost to maintain a toll free number
• High overage rate
• 800 numbers are not available
• No phone system functionality

Conclusion
In order to get a toll free number from Verizon you must have or be willing to set up a local phone line with Verizon and pay the associated monthly fees (approximately $40/month). Verizon charges $22/month for a toll free number (in addition to the roughly $40/month for your local number). This fee is broken into a $12 service fee and a $10 minimum usage fee. The fee per minute of use is 6.4¢;, which means your $22/month fee includes 154 minutes. If you exceed 154 minutes, you will incur additional fees at a rate of 6.4¢;/minute. Complete Verizon Review

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Vocalocity Review

Plan		Unlimited Extension
Free Trial		No
Monthly Fee		$39.99
Activation Fee		None
Included Minutes		Unlimited
Overage Rate		N/A
866, 877, 888 Number		$39.99/month
800 Number		$39.99/month
Vanity Number		No
Port Numbers?		$25/one-time
Keep Your Number?		Yes
Fax Compatibility		No
Voicemail		Yes
Phone System Features		Limited

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Plan Reviewed: Unlimited Extension

Pros

• Unlimited minutes
• No set up fee
• Friendly and helpful customer service

Cons

• $78/month to maintain a toll free number
• High cost to port your existing number over to Vocalocity

Conclusion
Vocalocity offers a unique plan which, although priced well above most of the other plans we reviewed, does include unlimited minutes. For starters, the Unlimited Extension plan costs $39.99 per month in addition to $39.99 per month for a toll free number. This brings your total monthly cost for a toll free number through Vocalocity to $78 per month. However, this does come with the added bonus of never having to never worry about overage costs and there is no setup fee. Complete Vocalocity Review

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FreedomVOICE Review

Plan		FreedomBronze
Free Trial		15 days
Monthly Fee		$9.95
Activation Fee		None
Included Minutes		100
Overage Rate		5.9¢
866, 877, 888 Number		Yes
800 Number		$15/one-time
Vanity Number		$30
Port Numbers?		$30/onetime
Keep Your Number?		No
Fax Compatibility		Yes
Voicemail		5 boxes
Phone System Features		Limited

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Plan Reviewed: FreedomBronze

Pros

• Basic phone system functionality

Cons

• In many instances, each minute of a connected call counts double towards to your prepaid minutes

Conclusion

FreedomVOICE has revamped their toll free number plans, and their plans are now more aligned with how their competitors charge. With the FreedomBronze plan, you get a 15 day free trial to test out the service. After the free trial, it costs $9.95 monthly for 100 included minutes. Their service now includes the ability to send and receive faxes through your toll free number. Complete FreedomVOICE Review

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Get800Today Review

Plan		Basic
Free Trial		Yes, but
Monthly Fee		$2.00
Activation Fee		None
Included Minutes		0
Overage Rate		3.9¢
866, 877, 888 Number		$4.99
800 Number		$29.99/one-time
Vanity Number		$30/one-time
Port Numbers?		Yes, Free
Keep Your Number?		Yes
Fax Compatibility		Yes
Voicemail		Yes
Phone System Features		Yes

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Plan Reviewed: Basic

Pros

• Low base price
• Low overage rate
• Fax compatibility
• Step-by-step process for porting existing numbers
• 60-minute free credit
• Pre-paid minutes rollover if not used

Cons

• Additional cost for voicemail feature
• $29.99 onetime fee for 800 toll free numbers
• Billed for wrong number calls

Conclusion
Get800Today's featured plan allows the user to maintain a toll free number at a low base price. At a cost of $2/month the subscriber is given a toll free number with several PBX features, such as call blocking, music-on-hold, call transferring, and answering rules. In order to use these features you must pre-purchase minutes at a rate of 3.9¢; per minute, which is actually below market average for this price range. As an added benefit, when you sign up for Get800Today's services they give you 60 free minute credits. Get800Today's service does not require you to sign up for a long-term contract or force you to meet a minimum usage requirement. However, their policies dictate that if you carry a $0 balance on your account for 120 days your number will be forfeited.
Complete Get800Today Review

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VirtualPBX Review

Plan		VPBX-5
Free Trial		14 days
Monthly Fee		$9.99
Activation Fee		None
Included Minutes		100
Overage Rate		6.5¢;
866, 877, 888 Number		Included
800 Number		Included
Vanity Number		$25/onetime
Port Numbers?		$25/onetime
Keep Your Number?		Yes
Fax Compatibility		Yes
Voicemail		Yes
Phone System Features		Yes

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Plan Reviewed: VPBX-5

Pros

• $9.99 monthly fee
• No activation fee
• Internet fax and conference call features included for free
• 800 number included at no additional cost

Cons

• $25 one time fee to port your number over to Virtual PBX
• Low amount of included minutes

Conclusion
Virtual PBX's VPBX-5 plan is a good value for someone who wants a toll free number and doesn't need many included minutes.

Virtual PBX's VPBX-5 has a 14 day free trial and no activation fee. One downside to their plan is that it only includes 100 minutes compared to the market standard of close to 150 minutes. However, the plan does include an 866, 877, 888, or 800 number. Your toll-free number can be used to receive faxes and includes additional phone system features such as an auto-attendant and custom greetings. Complete Virtual PBX Review

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