Phone.com Toll Free Number Review

Plan Reviewed: Virtual Office 300

Pros

• Well above our market standard for included minutes
• Lowest price per minute cost in this price range
• Large phone system functionality
• Strong Auto Attendant program
• 30 day free trial
• Free to port (transfer) your phone number

Cons

• It is not obvious during the signup process that you will be receiving a 30 day free trial

Conclusion
Phone.com is a great value for someone who wants a toll free number with inexpensive included minutes plans, good customer service, and lots of expansion and feature options.

Phone.com's service is priced right at our market standard and has no activation fee. The Virtual Office 300 package includes 300 minutes, which is well above average, and they only charge 4.9¢ per overage minute. As with many providers in the $10-$15/month price range an 866, 877 or 888 number can be obtained at no extra cost. If, however, you would like an 800 number there is a $12, one time fee, which is actually just better than the market standard.

Phone.com also offers the option to create a vanity number, which can help build you build your business' brand and improve visibility. A vanity number allows you to spell out a catchphrase or other reference to your business with your toll free number. The charge to create a vanity number is $25 which is below our market standard price of $30 . Acquiring a toll free number through Phone.com's Virtual Office 300 package also comes with many added benefits usually associated with a robust PBX phone system. These benefits include a fully functional Auto Attendant, Call Forwarding, Call Handling Rules, Extensions, Hold Music, Conferencing as well as several other features. Phone.com's customer service is very knowledgeable and an internet chat helpline is also available and very useful.

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